CONTACT INFORMATIONS

Ecostore MamSell
Piennarkuja 6, 03100 Nummela, FINLAND
E-mail: info@mamsell.fi
Tel. +358 44 987 9795

VAT number: FI23103117

ORDERING AND SHIPPING COSTS

Our webshop doesn’t calculate shipping costs or allow orders to any other countries than Finland.
If you want to make order, please send it to us via e-mail: info@mamsell.fi

Shipping costs:

22 € | European countries, including VAT 24%
35 € | Countries outside the EU, VAT 0%

We ship orders VAT 0% to countries outside EU. We ship orders as a postal parcel with tracking number.
We usually ship orders on the same day when your payment has arrived to us. Our normal shipping time is during 1-3 work days.

PAYMENT

We will send you invoice via e-mail. Payment time is 7 days.

We accept these payment options:

– Bank transfer
– PayPal

CANCELLATION AND RETURN

Customer has 14 days time to cancel and return the product, if it is new and unused. If you want to return the product, you can send it back to us.
We will not refund shipping costs or returning costs. Return is the customer’s responsibility as long as we have received the product.
If the customer will not take the parcel from the transport company and parcel will return to us, we will charge all costs from the customer.

We will refund the price of the product as soon as we have got the product and checked that it is new, unused and unwashed.

DAMAGED OR LOST PARCEL

If your product has been damaged or lost during transportation, you should send us a picture of the damage and we will be in touch to our local Post office. We are not responsible for the delays caused by force majeure or delayed delivery caused by transportation company.